Quickbooks freezes after logging in...

A company in Point Loma was having a crippling Quickbooks issue. Apparently, when before closing Quickbooks, she had a lot of Quickbooks windows open and just prior to closing, accidentally opened a report. She then closed Quickbooks for the day.

The next day, she tried to open her company file and would continually get a not responding error. Everyone else in the office could open the company file just fine.

Here's the fix:

 

Press and hold the Alt key while opening the file:

• If the file is password protected, release the Alt key and enter the password.


• Press Alt while clicking OK.


• Continue pressing Alt until the file appears with no windows open.

To prevent this from happening in the future:

1. On the QuickBooks Edit menu, select Preferences.


2. In the leftmost column, select Desktop View.


3. On the My Preferences tab, select Don't save the desktop and click OK.

Boom! Fixbooks!

Best Regards, 

Kyle B. Hanson 
Mobile Computer Wizard 

619-796-4629 Mobile 
858-345-0382 Office 
www.mobilecomputerwizard.com