Congratulations to us! We got the Angie's List 2013 Super Service Award

Here at Mobile Computer Wizard we work extra hard to keep folks happy. Well I guess it has paid off as Angie's List has acknowledged our fine work. Angie's List is a paid service, it costs a few dollars a month to search and read reviews for all types of services. Those who use it, love it, including ME, now I'm not on there looking for computer or laptop repair companies, I'm looking for plumbers, landscapers and painters and whatever else I know nothing about. Really, I want you to join so you can read our glowing reviews. If you don't want to join then I'll tell you that we are at least an "A" on the ratings!

Kurt Rein MobileComputerWizard.com 858-345-0382 Office

Windows Server 2008 - Don't forget to add the Wireless Role

Of course, generally a Server OS should not be put on wireless. I came across a Windows Server 2008 PC that was temporarily setup in San Diego and wireless was the only option. No problem, but it's just more steps to get it connected after the USB wifi adaptor was added. The Server needed "Wireless LAN Service" 'feature' added.

Kurt Rein MobileComputerWizard.com 858-345-0382 Office San Diego Computer Repair

Mobile Computer Wizard - XP Retirement - March 2014

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MCW Tech Tips Newsletter

619-255-1215

858-345-0382

March 2014 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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We hope these tech tips help you enjoy your computing experience. If there is anything you want covered or explained, e-mail us at info@mobilecomputerwizard.com [mailto:info@mobilecomputerwizard.com?subject=I%20read%20your%20MCW%20Newsletter%20and%20...] and we will get back to you! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

XP-ocalypse! Windows XP Retirement

What happens when Windows XP is no longer supported by Microsoft? That is a great question that we won't fully be able to answer until it actually happens on April 8th. Will your world end if you are running XP after that? At MCW we think not, but XP ran its course from 2001 to 2007 so it will become incompatible by more and more common programs and hardware. Also, any PC running XP is likely 5 to 7 years old at best. All factors considered, it's not a bad time to think about replacing any computers you have that are still running XP before you run into problems. Windows 7 is great and so is Windows 8 with adjustments we can make. If you already have Windows 8 and do not like the menus, we can fix that. Don't worry, we are here to help, ask us what you need to purchase either via phone or email. We'd prefer whatever new device you get be headache free! Click here to read more: Windows XP logging off ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Microsoft Office 365 Subscriptions and Email Upgrades

Microsoft Office has always been and continues to be a paid add-on that basically everyone needs. At $219 per copy for the full version including Outlook, it's not cheap. Microsoft has been rolling out a subscription based service as low as $99 a year that allows you to install Word, Excel, PowerPoint and Outlook on up to 5 computers. Additionally, as the trend continues for software without install discs, all you will need is a user ID and password to get the current version.

Related to Outlook and email, MCW can help you or your company use a custom email address such as william@XYZcompany.com for example. We have done many pro upgrades to Microsoft Hosted Exchange (Office365) and Google Apps. Leave the headaches to us and honestly, after we upgrade you, your email will be far easier to use. Inquire with us and we'll let you know how we can help you look more professional and synchronize your email, contacts and calendar across your computers, iPad's and smart phones. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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Special! $20 off Virus & Spyware Removal or Tune Up

Need a virus removed? Don't have a virus but want a tune up? Mention this ad for $20 off either service. Offer Expires: April 31, 2014 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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AT&T Uverse and DSL Issues

The AT&T DSL to U-Verse transition has been a rocky one for us and many of our clients. It was so bad at our own office that we had to quit using AT&T! Traditionally, we have had much better luck with the cable companies. In our case, we had an option of going to a third party wireless provider. Before you switch your internet connection at your home or business to save a few bucks, let us know what you are thinking and we can share with you our experiences across our whole client base. We are looking out for you! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Monthly Remote Maintenance Contracts!

Here is how to find us!

We are hoping to encourage you all to be more proactive and less reactive with your computers. In summary, monthly monitoring of your security, backups and updates can help us all stay sane. We are willing to sweeten the pot with reduced rates and even a bit of free remote support. If you are interested we can email you further info.

We hope these tips have been helpful and will improve your computer experience. If there is anything you'd like added or answered in our next newsletter, e-mail us!

Mobile Computer Wizard 619-255-1215 or 858-345-0382 info@mobilecomputerwizard.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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NK2 Auto complete Import for Outlook 2013

I added a few things to the Microsoft page to help out!

https://support.microsoft.com/kb/2806550

To import .nk2 files into Outlook 2013, follow these steps:

Make sure that the .nk2 file is in the following folder: %appdata%\Roaming\Microsoft\Outlook Note The .nk2 file must have the (MAKE IT THE SAME IF IT'S NOT "OUTLOOK") same name as your current Outlook 2013 profile. By default, the profile name is "Outlook." To check the profile name, follow these steps: Click Start, and then click Control Panel. Double-click Mail. In the Mail Setup dialog box, click Show Profiles. Click Start, and then click Run. In the Open box, type outlook.exe /importnk2, and then click OK. This should import the .nk2 file into the Outlook 2013 profile.

Note After you import the .nk2 file, the contents of the file are merged into the existing nickname cache that is currently stored in your mailbox.

Note The .nk2 file is renamed with a .old file name extension on the first start of Outlook 2013. Therefore, if you try to re-import the .nk2 file, remove the .old file name extension. ***** this will happen AFTER you close Outlook.

Kurt Rein MobileComputerWizard.com 858-345-0382 Office

Quickbooks password recovery tool for QBW files

This my be a repeat issue as tax season rolls around. A client in San Diego had a Quickbooks file he couldn't open on his computer because he forgot his password. I was able to help him, but not by the tool below. As an FYI, if you are a paid quickbooks customer, you are able to call Intuit and have them remotely reset your password. Ask Kurt if you run into this and I'll give you more details.

http://support.quickbooks.intuit.com/support/PasswordRemoval.aspx

Kurt Rein MobileComputerWizard.com 858-345-0382 Office San Diego Computer Repair

Eset NOD32 vs. Outlook 2010 and 2013 IMAP email problem with port 993 SSL

A number of times now I have had issues with ESET and Outlook. Outlook 2013 and even the basic Nod32 email plug-ins are a problematic match. I have tried and failed to make those two programs happy. Yesterday, I had a major battle on a computer in San Diego needing to do a simple email check via gmail IMAP. The PC had Eset Smart Security version 5 and no matter what I did, no Gmail IMAP accounts would function on SSL post 993. After many futile attempts at trying just about everything, including disabling the ESET plugins and also disabling the ESET firewall, it still would fail. Lesson to be learned here is that if you think you are having a firewall issue, it's often required to completely uninstall the firewall software. Disabling it, just isn't good enough.

Kurt Rein MobileComputerWizard.com 858-345-0382 Office San Diego Computer Repair

Dell HDMI port with VGA port supports dual Monitors

I have seen more and more of these lately and I have confirmed that it will run a VGA monitor and an HDMI monitor running 1920x1080 on both as a dual display. Luckily for the computer I had in San Diego, I had an HDMI to DVI cable to make it happen. I'm not sure if this will support a high frame rate, but for a simple dual monitor setup on a basic $600 Dell Inspiron desktop, this works fine.

Kurt Rein MobileComputerWizard.com 858-345-0382 Office San Diego Computer Repair