This is really helpful to users of all skill levels. I learned a couple of nifty tricks myself. It is about 25 minutes long and covers a ton of topics. Highly recommend watching it for any new PC owner.
The Missing Windows 8 Instructional Video
Greg -- Mobile Computer Wizard -- San Diego -- 619-255-1215 Office
We use Google Drive and Google Docs selectively, and also it is used with the Google Drive sync app. I learned that a Google Drive gsheet file on your computer is totally worthless. If the version does not exist on your actual Google Drive, you have NOTHING. I did manage to lose a file learning this, but it wasn't important.
Anyway, I do keep a couple of important files on Google Drive in the native format. I learned that the entire folder can be downloaded in Google Drive and backed up in MS Word Excel format for archiving.
If you want to backup your Google Drive files, it's easy via the website to export a whole folder. Do it!
Kurt Rein MobileComputerWizard.com 619 255-1215 Office San Diego COmputer Repair
I had a client bring their non-booting Windows 7 PC to our shop in Kearny Mesa. Through our diagnostic process, we discovered a particularly nasty rootkit was to blame. Attaching the drive as a secondary to another PC and scanning it did not work in this instance. Multiple antivirus/rookit tools found the infection, but were unable to properly remove it. Hirens Boot CD to the rescue!
In this circumstance, the best option was to overwrite the MBR where the infection was hidden. This can be done using a very labor intensive command prompt method or Hiren's Boot CD includes a tool called MBR Work. This program includes the standard Windows 7 MBR files and in short order I was back in Windows!
**If you are unfamiliar with Hirens Boot CD or changing your MBR - Have your technician do this!**
Here's the steps :
1) Boot into the Hirens Boot CD (Version 13 and above)
2) Select Master Boot Record Tools (Option 1 on the version I used)
3) Select MBR Work utility
4) Select option 5 for Installing standard MBR Code
5) Select Windows 7 (The alternative option is for Windows XP)
6) Select "E" option for Exit. Restart PC.
Happy troubleshooting!
Greg -- Mobile Computer Wizard -- San Diego -- 619-255-1215 Office
I had a nice lady in San Diego who had a strange email problem.
Windows Live Mail 2011 "Offline Glitch" If Windows Live Mail gets stuck Offline and won't go online. (assuming the rest of the internet via Web browsers still works.) 1. Close Live Mail email program. 2. Open "Internet Explorer" 3. File - "work offline" 4. go right back and choose "work offline" again to remove the checkmark. 5. Close Internet Explorer. 6. Re-open Windows Live Mail and it should be online.
Kurt Rein
619 255-1215 Office San Diego Computer Repair
