Really odd XP File Sharing issue IRPStacksize

This is a very rare one, but you never know! Have fun!

"not enough server storage error" This error indicates that you are falling foul of the IRPStackSize bug. The problem is on the machine you are attempting to connect to, not the machine where you see the error message. On the computer you are attempting to connect to, check the event viewer for an event ID 2011. Usual fix : You need to fix a parameter called IRPStackSize On the computer you are attempting to connect to, Set the IRPStackSize back to the default (15 ). Perform the following steps: 1. Start regedit. 2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\lanmanserver\parameters. 3. Double-click IRPStackSize (or if this registry setting doesn't exist, create it with type DWORD and ensure the case is correct). 4. Change the base to decimal, set the value to 15, and click OK. 5. Reboot the computer.

*Kurt Rein* MobileComputerWizard.com 619 255-1215 Office San Diego Onsite Computer Repair

MCW October 2012 Newsletter - Deals

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Many of you may be on Mozy, Acronis or other programs. Don't worry, those are great too, no need to rush into a switch. We are just adding another option. If you are using "Plan Z", which involves luck and crossed fingers, then maybe you should give us a call. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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We hope these tips have been helpful and will improve your computer experience. If there is anything you'd like added or answered in our next newsletter, e-mail us!

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Greg’s Windows 8 Pre-Release Review

Part Zero: History of NT Version 6

The successor to Windows 7 has two options: Continue improving the NT v.6.0 based legacy that began with Windows Vista or progress into new uncharted territory. The trend up until Windows Vista was to implement new versions of Windows based on new versions of NT. The consumer computer industry called for a move away from Vista and was answered with Windows 7 based on NT 6.1 It felt like a wrong was now righted. At that time, it became the highest-grossing pre-order in Amazon's history, surpassing sales of the previous record holder, the seventh Harry Potter book. This success can be attributed in part to a successful beta release program months in advance. I personally can recall using the Windows 7 beta version as my primary operating system on a high end gaming system without issues. We arrive at another Microsoft beta period; this time Windows 8 based on NT 6.2. I got my hands on the official Microsoft Pre-Release version and installed it on my trusty laptop that has [now] seen all versions of Windows NT 6.

Part One: Start Menu Overhaul

Windows 8 is not as groundbreaking as it appears on the outside. Really, it feels like a collection of individual Microsoft products combined to suit a range of devices large and small. The most striking feature is the complete overhaul of the traditional start menu. Our new menu closely resembles Windows Media Center. Large buttons, graphic background, and apps specially designed for a full screen environment. It resembles the app drawer on start phones and behaves in a similar fashion. This makes sense for tablets and media centers, but there is some inconsistent user interface control on the apps that is frustrating. Most of the built in apps are abysmal in design and control. Some are broken and others have a completely non-intuitive layout. This could be due to the pre-release, but as of now, it is not functional. The start menu is clumsy to access unless you use the “start” button on the keyboard… and you will beat that button to death before it is over. It does load very quickly on modest hardware, but this can be accomplished via RAM caching which makes it a resource hog at best.

Part Two: The Desktop and Explorer

The desktop we are more accustomed to feels empty. Really, there are very minimal icons on it from a clean install. It relies heavily on using explorer to navigate because there is no start button and no My Computer icon. That warrants repeating —there is no My Computer icon. After the installation completed, I spent a solid 30 minutes wandering around the OS trying to find icons and creating shortcuts that would make it easy to work. It pushed the user to use the libraries more heavily, which is good from a technician’s standpoint. The ribbon bar at the top is familiar for Microsoft Office users and can be hidden so it is less intrusive than it sounds. This feels like a step in the right direction to unify menus across the Microsoft platform. Overall the OS navigates smoothly on the desktop.

Part Three: Familiar and Unfamiliar Menus

For better or worse, the start menu is the only really steep learning curve. All of the familiar Windows 7 menus are present and behave in the same fashion. No surprises in Control Panel at all. Task manager has had a major face lift and mostly for the best. Resource management is clear and concise, revealing a great amount of detail about the hardware. Best of all, categories flash red when they are critical usage making troubleshooting efficient. The applications and processes list is a mess, but functional. The good news is that we don’t have to relearn basic system menus; the bad news is that they are clumsy to initially get to. I found myself making start menu shortcuts for very basic functions like “Run” and “Devices and Printers”. They can be accessed in other ways, but nothing felt intuitive. Even finding the shutdown command took a moment to hunt down. Are we at an age where everything is in hibernate or sleep as opposed to “off”? Does Microsoft realize that some hardware does not do this correctly?

Part Four: Multi-tasking

Potentially the worst part of this operating system is switching tasks. This was previously accomplished with a combination of taskbar icons and Alt-Tab maneuvers. Windows 8 still includes both, but there is a division in multi-tasking; Start Menu based Apps and actual running Windows programs from the desktop. This is really frustrating as there is no unified menu short of Task Manager that can close out or bringing programs to the front. This is confusing because Windows 8 gives the end user the impression that the desktop itself is its own self-contained app, which is just not true. If you kill explorer.exe, nothing works. It is exactly like Windows 7 despite appearances. The App selection window (gotten by moving the mouse to the top left corner and dragging downward) is near useless. It shows you minimized apps running and the desktop, but there are no controls here other than to click on them to bring them to the front. Two glaring issues here: One, you cannot see your current full screen app on this list. Two, the option to close a task can only be done with a right-click -> close selection. This menu is the antithesis of all the new Windows 8 menus and overlays: it looks bad and handles worse.

Part Five: Closing Thoughts

I installed this OS with the motivation to give it a fair chance to show me something innovative. The way it handles the start menu is very different and looks like it has far reaching implementation in mobile devices and media center purpose PCs. It runs smoothly and the screen transitions feel fluid. There is huge potential in using a Microsoft family email services such as @live or @hotmail as these services will use the Microsoft Sky Drive for a variety of utilities. Windows 8 uses familiar menus that will ease the transition from Windows Vista or Windows 7. With that in mind, there is a list of qualms I have as a technician and an end user. The start menu is not innovative enough.

Can't maximize minimize or resize a window for some programs.

I had one program that also could not be launched. In windows 7<http://www.tomshardware.com/forum/10388-63-maximized-window-problem#> it would launch and be only minimized in the tray and would never maximize. I killed the program and right clicked it to get properties and then chose to launch it 'maximized'. That worked to allow it to launch maximized. But it still would not minimize and maximize again, OR run in a windowed mode. The fix was to use the Windows 7 hot keys to lock it to the top and/or sides (window key + arrow keys). Then you can resize it. I think the main problem was that windows explorer had it's windowed size out of resolution or in an incompatible size. That was the only fix I could find anywhere. And by find... I mean get Greg's help!

*Kurt Rein* MobileComputerWizard.com 619 255-1215 Office San Diego's Best Computer Repair

HP printer only printing one copy, no matter how many you request to print? SOLVED!

A customer in Rancho Penasquitos was having a problem with their HP Laserjet. No matter how many copies of a document they requested to print, only one came out. What the heck?

It is caused by an HP printer option called Mopier Mode being enabled by default. This mode causes only one copy to be sent to the printer which should then use its internal memory to print the multiple copies. If there is no suitable internal memory only the one sent copy gets printed.

It's important to know that the driver used was the HP Universal Print driver, which is often the only driver available for older printers, like the Laserjet 1200. It's also the driver that Windows Update installs when searching for software for said printer.

To disable Mopier Mode in Windows 7: Click Start; Click Control Panel; Click Devices and Printers; Right click your Laserjet printer; Click Printer Properties; Click the tab Device Settings; Scroll down to the bottom; Click on Mopier Mode which is the last of the Installable Options; Click Disable in the selection window that appears; Click Apply.

You will now get multiple copies when you request them. Wow!

Best Regards,

Kyle B. Hanson Mobile Computer Wizard

619-796-4629 Mobile 858-345-0382 Office www.mobilecomputerwizard.com

Mozy Restore Manager tips and a Bandwidth Time Calculator

Just a heads up, I'm doing a data recovery for a client in North County San Diego. His computer crashed. Really, it's more of a recovery from backup! Skim this if you've never done it... but using the Mozy restore manager is the best way to do a download if you are grabbing files to be moved later. If interrupted, it will resume... the other way, the old way, breaks them into 2GB chucks, which with 50GB is really annoying.

If the PC still works and you need just one file, then for sure do it from the Mozy virtual drive that's located in the "My Computer", that's the fastest way to get one old version of a file.

http://www.numion.com/calculators/time.html

That website is great to have an idea of how long to download, OR how long it will take to upload a new backup.

*Kurt Rein* MobileComputerWizard.com 619 255-1215 Office Computer Repair in San Diego at it's Best.

Greg’s Guide on Repairing Windows 7 Boot Record

Windows 7 is a masterfully crafted piece of modern software, but I have come across a disturbing glitch in its install process. At install time, if there are any other hard drives or devices that could have Windows potentially installed on them, the boot record for Windows may be incorrectly placed on the wrong hard drive. This can be frustrating because now if the device with the boot record is ever removed or reassigned, Windows will not boot.

Part Zero: Discovery      

After booting into the Windows 7 Repair Menus I went to the command prompt and noticed first that the Windows partition had been relocated to D:\ and the System Reserved partition was the new C:\. Doing a DIR command I found the boot record was located in the System Reserved partition.

Part One: Changing the Partition Letters            

The Windows partition needs to be labeled as the C:\ drive and mark it active. This is done via command prompt using the DISKPART utility. The commands are as follows:

x:\<source>\diskpart                     -- starts DISKPART

DISKPART list volume                     --lists the partitions, use this menu to identify the volume #/letter

DISKPART select volume 2           -- # will vary based on the list volume menu

DISKPART remove letter=C         --letter will vary based on list volume menu

DISKPART inactive                           --marks partition as inactive

DISKPART select volume 1           --changing partition to re-assign drive letter

DISKPART assign letter=C             --changes partition to C:

DISKPART active                               --this ensures partition is marked active

DISKPART rescan                              --refreshes partition info

DISKPART list volume                     --confirm the changes made

DISKPART exit                                   --leaves DISKPART utility

Part Two: Moving Boot.sec to the Proper Location

That is certainly a lot of commands to swap drive letters between partitions, but now the boot record does not match the partition labels! This can be confirmed via X:\sources\bcdedit command. At this point, the easiest way to resolve this is to copy the boot folder and the boot.sec file to the correct partition. For this I used MiniXP on the Hirens Boot CD.  Once you have confirmed the new location, reboot into the Windows 7 Repair Console and open command prompt again.

Part Three: Rebuilding the Boot Record              

The last portion will force a rebuild of the boot record and rediscover where Windows is actually located. In command prompt:

C:                                                            --change drive letter

cd boot                                                 --navigate to the boot folder

attrib bcd –s –h –r                           --necessary attribute changes

ren c:\boot\bcd bcd.old                                --back up old BCD file renaming it bcd.old

bootrec /rebuildbcd                       --rebuilds bcd file. May prompt to confirm Windows location

Part Four: Follow up     

After that, the system should boot into Windows. It may want to run a system startup repair, which is fine.  I have found that I still need to remove a drive letter from the System Reserved partition via Disk Management. Now the partition letters as well as the Boot Record are all accurate.

As a reminder, remove all unnecessary drives from the computer when installing Windows 7.