Monday, January 14, 2013

MCW Jan 2013 - Java Scare in the News

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MCW Tech Tips Newsletter

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January 2013 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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We hope these tech tips help you enjoy your computing experience. If there is anything you want covered or explained, e-mail us at info@mobilecomputerwizard.com [mailto:info@mobilecomputerwizard.com?subject=I%20read%20your%20MCW%20Newsletter%20and%20...] and Kurt, Kyle or Greg will get back to you. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java Exploit in the News: Don't panic! You may have read or heard about a Java exploit that makes your computer vulnerable to virus infection. Usually, the media likes to exaggerate these events and this is no exception. We advise updating Java to Version 7 update 11 from www.java.com [http://r20.rs6.net/tn.jsp?e=001MGjuiiD9NQwYJd-apPErUi4u0yo6G219YLJpSczBl8J570PSn7NzPVNJspJogZwEMfGG9vUU-KtHvKDO64fys3Lcc_k0osPcTvVW_ZGLWE0cjuHjS7V87JZhGTasJxd8HF8AxR9-ONGDvI5pvUpUI7-woWeA0Oi9fwrbsQDV5V5jAhZ6CJHofIMLPzWVmULiPpf0LDpmtFvnE4eJDIjvrWz-BoytDN_7]. Oracle, the maker of Java, announced they have patched the problem. Alternatively, you can disable Java in a variety of more complicated means. If you disable Java, consider that many websites use Java passively. If you turn it off, you may disable something necessary. If you do want to disable Java, this link [http://r20.rs6.net/tn.jsp?e=001MGjuiiD9NQyglD9iC0-WmFIl_I0uKYaUfh1QVq-xB7Hy-8jhXOmDMG5ECCMhyc_q3DAhe4Qr0cF5o7X69a0C7XOVBxMJBGz01jJNhcXvLyXsofftgfiQ_I9a0B2iIgtyNVZfltBCV2G7BdIBUb4I8HTaMuj1SMybqjYtchA69HKFwA-LFN0ds_nXNA0R0pMlyYz948Cdq4Jnpx5JX3x9KOfE0Vk0PbOrmsS4pjv_rEjkZRN6x65wVuAnaC3xU0cOba2g45jUoYXewe1fE-SREDofq_2WcPVTk37xy8wEWgF4x8gdh_BR-73Y6_YKYfYJAJOqFWZ9IuE=] provides a straight forward tutorial. If you have questions or just want us to do it remotely for you, we are here. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Cloud Backup FREE for a year!

There are about 27 ways to backup your data. We need you to choose at least one! CrashPlan [http://r20.rs6.net/tn.jsp?e=001MGjuiiD9NQwh0T5Y6u3osxkx5FcY5f_x3325srgre9NND_oA2l00iMhGWOMUgR-HNAAnIDkHoN9ejgLDzCNsBR5FvTI5HCnx1e9i249BLF-IokR0bLNgFShGZPW7inWKJ_qaI0BNZCpDn5nPxH-GFJLIWyvM6axBuAJ7wS2PC6FhKfJbW_hbrZt6I5ZhwjQWBx4MqLmGF4pmJBH0vagCYarQ3o221Msypzun_I3mlT4hjZpLYKXWECxX6vFnfJTh] is a service we have been testing for a few years and it's been great. Even sweeter is that they are offering a whole year of unlimited data backup for free! It's designed for former Carbonite users, but it works for all email addresses.

Many of you may be on Mozy, Acronis or other programs. Don't worry, those are great too, no need to rush into a switch. We are just adding another option. If you are using "Plan Z", which involves luck and crossed fingers, then maybe you should give us a call. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Quick Links MCW Website [http://r20.rs6.net/tn.jsp?e=001MGjuiiD9NQwe8LOe7BBn7Wr4de0k2Cv7xn9SCZ7AURptmEDYh6xld_kMlRrsyNy0Cab4Tt0JP_nlgkdajYI7ACq3e0yNeQK92nJM7GULP-K2CZneNpdjkD9Gg0wXoQn_fl1aaSTc72zrwwCagw84HZwe6rODDW4G7wQr1ypndUzCsjp6kjMyKCo-A1pecqq4u2qAw3EcKEfBPx5aNGzXRjhLts4uDYwzPQHN8p3ludkRHpwNrj7RLA==] Save$ Java Backup Online Free Window 8 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Save $$$!

Enjoy the company of a wizard for an hour onsite for only $79 (within 20 miles of MCW's shop). Mention this ad. Offer Expires: Feb 28th, 2013 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Have a question?

Call us! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Window 8 - We can help! A couple of tweaks and you'll love it!

Windows 8 is out and it's what you will find pre-installed on most new PCs sold in stores. The changes are largely cosmetic and optional. We can install inexpensive add-ons to make you feel at home in Windows 8. If you are in the market for a new PC or Mac, email or call us. Do you want to stick with Windows 7, get Windows 8, or
switch to a Mac? We are always here to review major tech purchases. We will make the transfer as smooth as possible by setting up your new devices and migrating data.

We hope these tips have been helpful and will improve your computer experience. If there is anything you'd like added or answered in our next newsletter, e-mail us!

Mobile Computer Wizard 619-255-1215 or 858-345-0382 info@mobilecomputerwizard.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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Thursday, January 3, 2013

Failed to connect to a windows service "Group Policy Client Service"

Windows could not connect to the group policy Client. Fun error. It really makes a mess. In my case near San Diego the PC was unstable, crashed and locked up after about 2 minutes. In safe mode, FYI, it ran fine.

I found this fix. I had to struggle with it a bit, but after following these instructions, got the service running again!

Fix:

Press Windows+R key and type

regedit and click ok

Go to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\gpsvc - ADDED - be sure to take ownership and full rights for the administrators of the PC in order to delete. I had to fight this a little bit.

Right click on the key and EXPORT it to desktop.Right click on key and delete it from registry(not desktop)

Download

gpsvc.reg - it's in the MCW-DB - (\_Utilities\Registry Fixes)

Launch it and click YES, reboot and the service should be running.

*Kurt Rein* MobileComputerWizard.com 619 255-1215 Office San Diego Computer Repair

Tuesday, December 11, 2012

Uninstall Microsoft Office Tools - Fixit Fix it Solved

I had a computer in San Diego that had pretty messed up multiple versions of Office installed. Word, Excel, Outlook and Powerpoint all had problems as they wouldn't unistall or install. Microsoft has released some fixit utilites that worked great. For MCW purposes, I put them in our dropbox under Office\Uninstall Office Tools.

http://support.microsoft.com/kb/971179

*Kurt Rein* www.MobileComputerWizard.com <http://www.MobileComputerWizard.com> 858-345-0382 Office

MYOB 2009 fails to work on Windows 8

Unfortunately, it's been discovered that MYOB's older versions don't run on Windows 8. MYOB installs OK and even connects to a client file, but the computer will display an error 1100 termination. Very frustrating! Hopefully MYOB will offer a patch. For now, the answer is to stick to Windows 7 or to upgrade to the latest version of MYOB. Not great solutions either way, sorry.

*Kurt Rein* MobileComputerWizard.com 619 255-1215 Office

Thursday, December 6, 2012

You can't change the language in Starter Edition Microsoft Office Word Excel

We stumbled across an OEM installer for Office Starter in Korean. This is how I found out that Starter is missing a good chunk of options that are in a paid version. You can change the proofreading language and the hover-over tool tip language but not the main language (menus, etc.) Hopefully this saves someone 20 minutes of clicking through menus on the computer. Still on the hunt for an English installer.

San Diego Mobile Computer Repair

Thursday, November 29, 2012

Really odd XP File Sharing issue IRPStacksize

This is a very rare one, but you never know! Have fun!

"not enough server storage error" This error indicates that you are falling foul of the IRPStackSize bug. The problem is on the machine you are attempting to connect to, not the machine where you see the error message. On the computer you are attempting to connect to, check the event viewer for an event ID 2011. Usual fix : You need to fix a parameter called IRPStackSize On the computer you are attempting to connect to, Set the IRPStackSize back to the default (15 ). Perform the following steps: 1. Start regedit. 2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\lanmanserver\parameters. 3. Double-click IRPStackSize (or if this registry setting doesn't exist, create it with type DWORD and ensure the case is correct). 4. Change the base to decimal, set the value to 15, and click OK. 5. Reboot the computer.

*Kurt Rein* MobileComputerWizard.com 619 255-1215 Office San Diego Onsite Computer Repair

Wednesday, October 24, 2012

MCW October 2012 Newsletter - Deals

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MCW Tech Tips Newsletter

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858-345-0382

October 2012 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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We hope these tech tips help you enjoy your computing experience. If there is anything you want covered or explained, e-mail us at info@mobilecomputerwizard.com [mailto:info@mobilecomputerwizard.com?subject=I%20read%20your%20MCW%20Newsletter%20and%20...] and Kurt, Kyle or Greg will get back to you. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Help U$, Your$elf, and Your Favorite Wizard$: We need reviews and 'the man' is paying! Reviews and website feedback are huge these days when looking for computer help. Especially our Yelp and Google review pages could use some help. Your published review will earn you $10 off your next visit and also earn a bonus for the wizard you review! Who do you like? Kyle? Doug? Brett? Greg? Kurt? www.MobileComputerWizard.com/reviews [http://r20.rs6.net/tn.jsp?e=001DJ95QeVybp-FHM5lQLbbOfmia-mSxiTpdeOljEMKQg6jBLbm2xbeiJ4_9B1igXsJBZ20MEsdqCTB7BNOcmuzOHjZoPE-BN_Aelv_-ifGGw0PIM1LcML60GjoqU0O-FXQUdZN5ZIEMrj9BXNwd0ohfJL7k-We7q8vk6j-2mkiTTXQZ_upSqwfbVsa5xv-NsWvufLdJeQ7tR-rFZt_2UdvIsLGomkzjGyNGC7Nhm-s_hPJQddcL0B7IELZloiVjUP3] Start at that link, then click on the review site icon and get to work! Thanks in advance and don't hesitate to call if you need help. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Cloud Backup FREE for a year!

There are about 27 ways to backup your data. We need you to choose at least one! CrashPlan [http://r20.rs6.net/tn.jsp?e=001DJ95QeVybp-141-ZgYhF7Wyg_pCWwpyRxlsft-MitS5bfgJx37Pt6P8xoCp_6gLDi7vMVeQNVWdyY9vbm_CtLR_6bZjFRKVEpk9jcO35nA_Cm5hAIR6iS3yG9iiil82Qh7O361qegf9HF3NLB2EGdbB0ogxEQrSLmMCOHs9iaGyO-4gHNWlizGpyWYUxwpzzowEpAtft2xbJTrFsJfgJ_JYv9ZFI5KAv3k7Bx6Gt4PiPpa-CwCMlDhq-k890IwrY] is a service we have been testing for a few years and it's been great. Even sweeter is that they are offering a whole year of unlimited data backup for free! It's designed for former Carbonite users, but it works for all email addresses.

Many of you may be on Mozy, Acronis or other programs. Don't worry, those are great too, no need to rush into a switch. We are just adding another option. If you are using "Plan Z", which involves luck and crossed fingers, then maybe you should give us a call. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Quick Links MCW Website [http://r20.rs6.net/tn.jsp?e=001DJ95QeVybp-zz3IHQezx5j5Uo-qD3hBWmNzHtOxrgF1JKplrgJbjT4VQfpDgUsnPgWCTQHrrHJ6zOd1RSIhfMMEfwooKsBDA-GrGEfgYM3rkGiSynC6Q9KHCrAl5dqcLpVMSWuDfwNrKCgi-owkkNtcjblUnt49SgfbdeuhDmMSnHvt70jHvRrhaZPiqjHYoXH5w6Q9mK98ADjeRXcE71rocO2Zkx0oSQZNyQZJi4pEvmJC6NMDY0w==] Save $! Reviews Backup Online Free Sync Me Up ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Save $$$!

Enjoy the company of a wizard for an hour onsite for only $79 (within 20 miles of MCW's shop). Offer Expires: Dec 15th, 2012 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Have a question?

Call us! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Sync Me Up! ...iPhones, Android, iPad, Multiple Computers

With all this connectivity and various devices to deliver it to you, are you in sync? Each person has different needs with different devices. Call or email us and we can offer advice on what gear to get and how to get your email, contacts, calendars and data where and when you need it!

We hope these tips have been helpful and will improve your computer experience. If there is anything you'd like added or answered in our next newsletter, e-mail us!

Mobile Computer Wizard 619-255-1215 or 858-345-0382 info@mobilecomputerwizard.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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