A new client called us to fix an issue that a previous San Diego Computer Repair company couldn't (yes, we fixed it!)...
It seems that after our new customer would send a message, the font of some, but not all of the email would appear huge... like 120pt huge!
Luckily, we isolated the problem fairly quickly. Turns out that his standard font size was 12.0pt and the crazy huge font was 120pt - - apparently, something was deleting the "." in 12.0pt and making it 120pt, but what?
I found an email scanner that was part of CA Antivirus Total Security, disabled it, rebooted and the problem was gone! I ended up uninstalling it anyway, as it's problematic and not as effective as others that we use... We replaced it with a recommended antivirus and all was well in the world of email shouting! :-)
If you're a San Diego business or home that needs computer help, done right the first time, give us a call!
Kyle Hanson Mobile Computer Wizard 619-796-4629
No comments:
Post a Comment