Sunday, April 1, 2012

Word or Excel 2003 continually asking for sku011.cab when opening...

Recently, a San Marcos client brought an old PC out of retirement to use in their conference room as a presentation machine, attached to a projector. Whenever they fired up Word 2003 or Excel 2003 documents, a prompt asking for sku011.cab would continually appear, along with a request to insert their Office 2003 CD for the file. They didn't have the CD any longer, and other than the annoying prompt, the programs appeared to work fine. Here's a workaround that does the trick:

Regedit (start menu -> run -> type regedit) Expand HKEY_LOCAL_MACHINE -> Software -> Microsoft -> Office -> 11.0 -> Delivery There should be only 1 directory under Delivery, which is your DownloadCode (mine was 90000409-6000-11D3-8CFE-0150048383C9). Select that directory. On the right side of the screen, right-click on CDCache. Change the value to 0.

Easy peasy!

Best Regards,

Kyle B. Hanson
Mobile Computer Wizard
619-796-4629 Mobile
858-345-0382 Office
www.mobilecomputerwizard.com

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