A customer in Rancho Penasquitos was having a problem with their HP Laserjet. No matter how many copies of a document they requested to print, only one came out. What the heck?
It is caused by an HP printer option called Mopier Mode being enabled by default. This mode causes only one copy to be sent to the printer which should then use its internal memory to print the multiple copies. If there is no suitable internal memory only the one sent copy gets printed.
It's important to know that the driver used was the HP Universal Print driver, which is often the only driver available for older printers, like the Laserjet 1200. It's also the driver that Windows Update installs when searching for software for said printer.
To disable Mopier Mode in Windows 7: Click Start; Click Control Panel; Click Devices and Printers; Right click your Laserjet printer; Click Printer Properties; Click the tab Device Settings; Scroll down to the bottom; Click on Mopier Mode which is the last of the Installable Options; Click Disable in the selection window that appears; Click Apply.
You will now get multiple copies when you request them. Wow!
Best Regards,
Kyle B. Hanson Mobile Computer Wizard
619-796-4629 Mobile 858-345-0382 Office www.mobilecomputerwizard.com
I have been putting up with this issue for years (really) and in a few clicks the problem is solved. How wonderful! Thanks so much! Obviously you know what you're talking about.
ReplyDelete