Who knows!?!?! Everything is all cleaned out of the shop and the phone number and website have been down for days. www.chipsandmemory.com Anyway, we don't know too much about them other that they were around for a long time and had a pretty good reputation. If anyone either knows what happened or needs similar services, let us know!
Kurt Rein
Mobile Computer Wizard
San Diego Computer Repair
858-345-0382
We had a San Diego client with a relatively new PC experience hard drive failure. The drive behaved well enough for us to attempt to clone the hard drive to a replacement to avoid a multi-hour re-setup. The cloning process went through as well as expected, but after booting the PC with the new freshly cloned drive, I ran into a stop error: 0xc0000225
This is related to the Windows boot configuration in relation to UEFI enabled machines. It is resolvable with a quick trip to command prompt via the Windows 8 "Repair your computer" options that can be accessed from the appropriate Windows 8 disc.
Enter the advanced options until you see an option to startup Command Prompt. Once that opens, enter the following:
After that, restart the PC. In many cases, it may prompt for which Windows 8 install to boot into. After making the correct selection (no harm in being wrong here, restart and try the other option), Windows should boot up. My experience was that the first time booting was slow, but after a restart, it performed normally.
Cleanup: If you don't do the following, you may have Windows prompt for which install to boot to everytime you restart. Once you are in Windows, go to the MSCONFIG menu and remove the erroneous Windows 8 option from the Boot tab. After that is done, the PC will boot cleanly.
I ran into this virus on a Windows 7 PC Computer in San Diego. dllhost runs in multiple instances and ultimately a fairly new computer ran terrible. I threw just about every cleaning utility at it but really the only one that killed it was Combofix. Solved and I was amazed at how well the PC ran afterwards.
San Diego Computer Repair
Here's a few websites that will check DNS, CNAMES, A records, etc.
http://mxtoolbox.com/
http://network-tools.com/ or http://nwtools.com/
www.whatsmydns.net
The last one checks around the world!
Kurt Rein
MobileComputerWizard.com
858-345-0382 Office
San Diego Computer Repair
I had an awful adware infection this morning and AdwareMedic was the answer. Removed all traces of hidden extensions and adware.
Homepage : http://www.adwaremedic.com/index.php
Added it to Dropbox\_Mac Apple folder
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MCW Tech Tips Newsletter
619-255-1215
858-345-0382
August 2014 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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We hope these tech tips help you enjoy your computing experience. If there is anything you want covered or explained, e-mail us at info@mobilecomputerwizard.com [mailto:info@mobilecomputerwizard.com?subject=I%20read%20your%20MCW%20Newsletter%20and%20...] and we will get back to you! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
About The Russian Hacker News Story
A Russian crime ring stole 1.2 billion usernames and password combinations and more than 500 million email addresses. The criminals apparently didn't sell many of the records online. Rather, they were using the information to send spam on social networks for certain groups at a fee. What should be noted however is that these credentials were gathered over the course of a year and a half, it did not all happen at once. So if you had your information stolen, you would have probably noticed by now or haven been alerted of it. If you are looking to nearly prevent the possibility of getting hacked, a 2-step authentication system similar to what we use could be added to your account. Ask us, but it's serious stuff! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Microsoft Impostors
There is a scam going around where someone claiming to be from Microsoft will call someone and tell them they found problems with their computer. These impostors will tell the person they've called that they need to be given remote access to their computer in order to help them resolve the issue. When they have access to the person's computer they will show them bogus errors that are not actually damaging to the computer and claim that they can remove those errors for a fee. The fee is usually exorbitant and if the person refuses to pay after giving the impostor access to their computer, the impostor will sometimes start try to damage the computer. If you get a call like this, your best choice is to just hang up. While Microsoft is a reputable company with a good IT department, they do not call customers and work with them one on one without the customer asking first. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Automated Calendar Reminders
We wanted to give you all the heads up on a new system we have implemented. Recently, we rolled out a system for automated phone, text and email reminders for upcoming appointments to reduce confusion and cancelations. If you get contacted by our reminder robot, don't be alarmed, we'll still try to be humans in person!
By the way, so far so good as we have really been impressed by the calendaring software and it's relatively low monthly cost. It's called AppToto [http://r20.rs6.net/tn.jsp?f=001T9HHjE2alHZ2o7ZfdqP-fkLB6mDu8uIfriGUUMDmOlxVsadHbelCMvB3RGTvbDQmKnTcSqNCZ39tvTJ6FpRHHfllGSqOQ8sDR25kAwrfT8ScpdqFPpX03mlocCi8qbsZ2In7JLCbzXhtQu4EwvMJrQatBs9SUMLbn6kb_oX8gHP8jT5k5skDpJ8UH8ygW6IKc9DYLPexYSZlnPGthWN6qUrUaALldVi3FjL4VnRkDIFH1bzyuANP-qjzYZuX_HqD8vzO-Ero4_tbISzCstkqlbAQuakoTSMN0DxKWOQZP9mIdd4UAEq1Rg==&c=FrsijqQsF9I37gv--R5yaGJ3AfxAnqHU21vHLgZAQAar_LB4scrrNw==&ch=GaXGEu3U8D2Wv0EK3DXpQIU99Hzfh-Ep4MRNXDRZuVlFeHwztXFHTg==] if you want to check it out. If you think it would help your business schedule or your sanity, let us know and we can help you implement it. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
What To Do About Spam and Phishing E-mail
A phishing e-mail is one of several ways that a computer can get infected with some sort of malware, adware, or even a virus. The unfortunate news is that there is no way to stop these emails from coming. The good news is that with just a little bit of caution you can stay safe. Phishing e-mails are often disguised as something you might interested in or curious about. They are good at making you want to check it out and click something. The key is to avoiding an infection is to take your time to analyze emails you weren't expecting to receive. If you can't quite figure out why you got an e-mail (it might even be someone you know who's had their email compromised) don't click any links or download the attachment in it. Just by doing this you can stay safe. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Quick Links MCW Website [http://r20.rs6.net/tn.jsp?f=001T9HHjE2alHZ2o7ZfdqP-fkLB6mDu8uIfriGUUMDmOlxVsadHbelCMvB3RGTvbDQmS6MG3vFIXM91D8hni9KDZZhxxh3LfgBbi6t_kTPttauf4HTfZnC6OGjS8XIVtHCE4iFmtTwLO0JyT88S2o1DhymrojdQ1EM_jynrVd9Q9Vk8Pw0DBoyQfVbMVbgdGlLk4eL6gJBjpgvEzBuJpfLmqJQjmDHLqmBol8o23b_jiz7GwE91oIh6h17jFjnRXJT1uH3JkWOVEo2pOmTLKNoTfiRqBuYnSRUQqQ0XCVdC-Nc=&c=FrsijqQsF9I37gv--R5yaGJ3AfxAnqHU21vHLgZAQAar_LB4scrrNw==&ch=GaXGEu3U8D2Wv0EK3DXpQIU99Hzfh-Ep4MRNXDRZuVlFeHwztXFHTg==] MCW Blog [http://r20.rs6.net/tn.jsp?f=001T9HHjE2alHZ2o7ZfdqP-fkLB6mDu8uIfriGUUMDmOlxVsadHbelCMvB3RGTvbDQm3ZV_yskFyXJFs5BVbhdF4NJO_uamAQykoZcdY_ulbThkFOgowvh2r77CcXr88-VaxSBqMH6XJWf5ku4LIdZmm-WV-yhR2jLFfNypBHgx6xeR0q9jSiGpKpC7vidF57zQP9Zp1fRBfqjBzIzyab15Jc2PWr_-pTPhriigmq8bgB0LzqDO7PzBSV_zZaTMnSI_-2Vo-rIY0iSJh2Jc5ZfHegj3ThO1ydze5rlNG_HXxFxtC-OpZnMRarGPsr-9vjrVxIjEGlZKheiIacPTPeGrNQ==&c=FrsijqQsF9I37gv--R5yaGJ3AfxAnqHU21vHLgZAQAar_LB4scrrNw==&ch=GaXGEu3U8D2Wv0EK3DXpQIU99Hzfh-Ep4MRNXDRZuVlFeHwztXFHTg==] Save$ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Special! $20 off Virus & Spyware Removal or Tune Up
Need a virus removed? Don't have a virus but want a tune up? Mention this ad for $20 off either service. Offer Expires: Sept 30, 2014 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Have a question?
Call us!
(619) 255-1215
(858) 345-0382 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Monthly Remote Maintenance Contracts!
Here is how to find us!
We are hoping to encourage you all to be more proactive and less reactive with your computers. In summary, monthly monitoring of your security, backups and updates can help us all stay sane. We are willing to sweeten the pot with reduced rates and even a bit of free remote support. If you are interested we can email you further info.
We hope these tips have been helpful and will improve your computer experience. If there is anything you'd like added or answered in our next newsletter, e-mail us!
Mobile Computer Wizard 619-255-1215 or 858-345-0382 info@mobilecomputerwizard.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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