XP Retirement Common Questions

I hope this hits a few common questions out there in San Diego!

XP Retirement List of Known Problems as of Mid 2014

1. Current versions of Chrome and Firefox Browsers will not run.

2. Age: XP PC’s were produced between 2001 and 2006 and selectively until 2010.

3. Anything from Apple: iTunes, iPhones, iPads, iCloud will not function as updates will not install on XP.

4. Antivirus programs are extremely limited.

5. Internet Explorer 8 is the last version. Current version is 11.

6. Office 2013, AKA Word, Excel and Outlook will not install.

7. XP is generally a 32 bit operating system and only supports 3.5 Gb of Ram. Current recommended amount of Ram is 4 to 8GB.

8. Most Modern hardware. Driver Support is limited.

How can we help you transfer your data to a new PC? Need help picking out a new PC, we can help too! Need help making a new Windows 7 or Windows 8 PC feel similar to your XP PC? Just ask and we have a few tricks, like Start8!

Kurt Rein MobileComputerWizard.com 858-345-0382 Office

Mobile Computer Wizard - Time Warner / Roadrunner Email Outage

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MCW Tech Tips Newsletter

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Time Warner Email Woes!

Time Warner and Roadrunner email has been having outage issues for days. In our opinion, we generally feel that Time Warner provides a lovely connection for the internet itself, but we have never been fond of their email services. Certainly true lately! Hopefully, by the time you read this TW will have worked out the kinks. Ironically, if this newsletter went to your Roadrunner email you might not even get it.

Let us know if you want to switch your email account to something free and great like Gmail or to a custom domain. We can handle the forwarding, address book and often times even move your existing messages for you.

Here's a link with more info [http://r20.rs6.net/tn.jsp?f=001C2Ld0H4UmVhCJVRllOw64s1Bx6xK65H-V4AI8fu-6cucvduytgQhWn4z5-9kfrwPTcJQBuSnP2pgJvDblBjFjd_NCuYy0JXfOY4eORLBox42zNnnPBTpValnuCXXv6GKhMmNfEv7MgE5KceDryFfA-XtbPWg3R0XFAKHUr60jL73JA79BaVhlTAITq0pSIWR3T3IWiDSOSqOooImV3te1vD9m_0Z0XLsN6IxexT8Ib7wepng221uOn3ev8T9Pt5G6zjgcJWU9E3Vd176v4VC6F0hHi6lkI_-FJux4eroLmbPeFTsKa11jlXimXzlx7u8Pucy8r7XIr2ZXMemoLq3kueAG8JYJNS72mtrM3rjokFJeIqoj9QWTroX64S54KcJgFRYdBnLV7nyJDK2JN0CgoymI0sUsa_lYKBfEYVi9jQ=&c=N7lVyCcnk43gw4CYNGH3ry-CTbdzPGh9JGeIe_DGb2EOhuTXDFJYzg==&ch=7sGMyyqbPMXOzy6h62kwIe2SqicDku6dZLl6JbRhrFh9dBArzBrfVA==]. If you know anyone on Time Warner/Roadrunner, give them a call... old school! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Microsoft Office 365 Subscriptions and Email Upgrades

Microsoft Office has always been and continues to be a paid add-on that basically everyone needs. At $219 per copy for the full version including Outlook, it's not cheap. Microsoft has been rolling out a subscription based service as low as $99 a year that allows you to install Word, Excel, PowerPoint and Outlook on up to 5 computers. Additionally, as the trend continues for software without install discs, all you will need is a user ID and password to get the current version.

Related to Outlook and email, MCW can help you or your company use a custom email address such as william@XYZcompany.com for example. We have done many pro upgrades to Microsoft Hosted Exchange (Office365) and Google Apps. Leave the headaches to us and honestly, after we upgrade you, your email will be far easier to use. Inquire with us and we'll let you know how we can help you look more professional and synchronize your email, contacts and calendar across your computers, iPad's and smart phones. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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Special! $20 off Virus & Spyware Removal or Tune Up

Need a virus removed? Don't have a virus but want a tune up? Mention this ad for $20 off either service. Offer Expires: July 31, 2014 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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AT&T Uverse and DSL Issues

The AT&T DSL to U-Verse transition has been a rocky one for us and many of our clients. It was so bad at our own office that we had to quit using AT&T! Traditionally, we have had much better luck with the cable companies. In our case, we had an option of going to a third party wireless provider. Before you switch your internet connection at your home or business to save a few bucks, let us know what you are thinking and we can share with you our experiences across our whole client base. We are looking out for you! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Monthly Remote Maintenance Contracts!

Here is how to find us!

We are hoping to encourage you all to be more proactive and less reactive with your computers. In summary, monthly monitoring of your security, backups and updates can help us all stay sane. We are willing to sweeten the pot with reduced rates and even a bit of free remote support. If you are interested we can email you further info.

We hope these tips have been helpful and will improve your computer experience. If there is anything you'd like added or answered in our next newsletter, e-mail us!

Mobile Computer Wizard 619-255-1215 or 858-345-0382 info@mobilecomputerwizard.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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Truecrypt Folder Encryption - Why did it end?

Personally and professionally I have used this free and reliable encryption software to store secure data in San Diego. In May of 2014, for reasons unknown as now, the site is dead and the new version only DE-crypts but does not EN-crypt. True, I tested it.

I am glad that I have archived what I'm now calling the last working version of Truecrypt. Version 7.1a was the last fully functional version as far as I can tell. I have read a few articles about the demise of the software and no one seems to have a concrete answer.

http://www.economist.com/news/science-and-technology/21603407-mysterious-useful-piece-software-disappears-mysteriously-tales

http://truecrypt.sourceforge.net/

Here are my tests of versions 7.1a vs. 7.2.

UPDATE: Glad to see there is hope!  http://truecrypt.ch/

MobileComputerWizard.com

858-345-0382 Office

San Diego Computer Repair

How To Run Internet Explorer With No Add-Ons/In Safe Mode In Windows 7 & 8

Recently we had a customer who couldn't access the Internet using Internet Explorer. After a little troubleshooting we discovered that it was an add-on problem by running Internet Explorer with no add-ons. By doing this, we were able to disable the malfunctioning add-on and get Internet Explorer working again. If you ever encounter problems accessing the Internet through Internet explorer you can try running Internet Explorer with no add-ons in order to determine if you are having an add-on malfunction. The how-to is below.

Running Internet Explorer With No Add-Ons In Windows 7:

Step 1: Press the start button

Step 2: With the start menu open, type in "internet explorer" (without the quotation marks) in the search bar at the bottom of the start menu

Step 3: From the list of results, select "Internet Explorer (No Add-ons)"

Step 4: You should now have a running window of Internet Explorer with no add-ons

Running Internet Explorer With No Add-Ons In Windows 8:

Step 1: On your keyboard, press and hold the windows key, (it's the key that has the Microsoft flag logo) then simultaneously press the R key. This will bring up a "Run" window

Step 2: In the Run window type in "iexplore.exe -extoff" (without the quotation marks)

Step 3. You should now have a running window of Internet Explorer with no add-ons

The Windows 8 method also works for Windows 7, but the Windows 7 method does not work in Windows 8.

Your Friendly San Diego Computer Repair Shop

MobileComputerWizard.com (858) 376-7154      (619) 255-1215

PingTools finds AP's on your network!

I've often needed a way to find passive non DHCP Access Points on networks. This android app does it!

https://play.google.com/store/apps/details?id=ua.com.streamsoft.pingtools

Kurt Rein MobileComputerWizard.com 858-345-0382 Office San Diego Computer Repair

Microsoft will also stop providing Microsoft Security Essentials April 8th

Microsoft has provided support for Windows XP for the past 12 years. But now the time has come for us, along with our hardware and software partners, to invest our resources toward supporting more recent technologies so that we can continue to deliver great new experiences.

As a result, after April 8, 2014, technical assistance for Windows XP will no longer be available, including automatic updates that help protect your PC. Microsoft will also stop providing Microsoft Security Essentials<http://windows.microsoft.com/en-us/windows/security-essentials-download> for download on Windows XP on this date. (If you already have Microsoft Security Essentials installed, you will continue to receive antimalware signature updates for a limited time, but this does not mean that your PC will be secure because Microsoft will no longer be providing security updates to help protect your PC.)

If you continue to use Windows XP after support ends, your computer will still work but it might become more vulnerable to security risks and viruses. Also, as more software and hardware manufacturers continue to optimize for more recent versions of Windows, you can expect to encounter greater numbers of apps and devices that do not work with Windows XP. Kurt Rein MobileComputerWizard.com 858-345-0382 Office

Congratulations to us! We got the Angie's List 2013 Super Service Award

Here at Mobile Computer Wizard we work extra hard to keep folks happy. Well I guess it has paid off as Angie's List has acknowledged our fine work. Angie's List is a paid service, it costs a few dollars a month to search and read reviews for all types of services. Those who use it, love it, including ME, now I'm not on there looking for computer or laptop repair companies, I'm looking for plumbers, landscapers and painters and whatever else I know nothing about. Really, I want you to join so you can read our glowing reviews. If you don't want to join then I'll tell you that we are at least an "A" on the ratings!

Kurt Rein MobileComputerWizard.com 858-345-0382 Office