Google and Microsoft won't call you!

Many of our clients in San Diego report that they have been getting calls from Google or Microsoft.  Sometimes it's unsolicited and sometimes it's the result of a search for tech support and the bad guys post a fake number.  Bottom line, getting Google on the phone is a near impossibility and Microsoft also won't give you tech support for free.  If you wind up with a nice lady like this picture, it's not her and she's not nice! Hang up!

Kurt Rein
MobileComputerWizard.com
858-345-0382 Office
San Diego Computer Repair

Quickbooks limit on the number of Names, Customers and Items

I had to check, because I heard this is bad and there's no warning, true!  It's easy to check where you are at by hitting F2 with Quickbooks open.  In 5 years, we are a third of the way there!

In QuickBooks Pro and QuickBooks Premier versions, you can't have more than 14,500 items or 14,500 names.

https://support.quickbooks.intuit.com/support/Articles/INF12412

http://blog.betterbottomline.com/scott_gregory_quickbooks/2014/04/14500-inventory-and-customer-name-limits-in-quickbooks.html

Kurt Rein
MobileComputerWizard.com
858-345-0382 Office
San Diego Computer Repair

Crashplan Log About What's Not Being Backed Up History

To help understand what's not being backed up in Crashplan, you must go to a deep directory to view a log file.  I had a client in Point Loma San Diego running a windows PC who needed a few useless windows files trimmed from the backup so it would complete 100 Percent.

http://support.code42.com/CrashPlan/Latest/Troubleshooting/Unable_To_Back_Up_Files_Mac

http://support.code42.com/CrashPlan/Latest/Troubleshooting/Unable_To_Back_Up_Files_Windows

Kurt Rein
http://MobileComputerWizard.com
858-345-0382 Office
San Diego Computer Repair

How to fix broken computers

Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. 

Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. 

Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. 

Plug them in and restrart and do it angian. Plug them in and restrart and do it angian. Plug them in and restrart and do it angian.

Plug them in and restrart and do it angian. 

See a pic.

Kurt Rein
MobileComputerWizard.com
858-345-0382 Office
12312113123213

Incomplete list of Windows Program Files = CCleaner

In San Diego today I found a computer with this problem.  I've seen the Program Files list be shortsighted a few times now after a malware infection.  In this case, CCleaner had the full list of actual programs installed!

 - CCLEANER HAS a complete LIST of programs!

Skype was one program not listed.  Version 5 to 7 would NOT auto install until I uninstalled it with CCleaner's list of programs.

 

Kurt Rein
MobileComputerWizard.com
858-345-0382 Office

San Diego Computer Repair

San Diego Chips and Memory gone and out of business?

Who knows!?!?!  Everything is all cleaned out of the shop and the phone number and website have been down for days.  www.chipsandmemory.com  Anyway, we don't know too much about them other that they were around for a long time and had a pretty good reputation.  If anyone either knows what happened or needs similar services, let us know!

Kurt Rein

Mobile Computer Wizard

San Diego Computer Repair

858-345-0382

Cloning Windows 8 with UEFI Error code: 0xc0000225 Fix

We had a San Diego client with a relatively new PC experience hard drive failure. The drive behaved well enough for us to attempt to clone the hard drive to a replacement to avoid a multi-hour re-setup. The cloning process went through as well as expected, but after booting the PC with the new freshly cloned drive, I ran into a stop error: 0xc0000225

This is related to the Windows boot configuration in relation to UEFI enabled machines. It is resolvable with a quick trip to command prompt via the Windows 8 "Repair your computer" options that can be accessed from the appropriate Windows 8 disc.

Enter the advanced options until you see an option to startup Command Prompt. Once that opens, enter the following:

1. Diskpart


2. List volume


3. Select volume=2 (replace “2” with the number that is associated with the system reserved label)


4. assign letter=Z


5. exit


6. bcdboot C:\windows /s Z: /f UEFI (replace C: with the volume letter that is labeled “OS”)

After that, restart the PC. In many cases, it may prompt for which Windows 8 install to boot into. After making the correct selection (no harm in being wrong here, restart and try the other option), Windows should boot up. My experience was that the first time booting was slow, but after a restart, it performed normally.

Cleanup: If you don't do the following, you may have Windows prompt for which install to boot to everytime you restart. Once you are in Windows, go to the MSCONFIG menu and remove the erroneous Windows 8 option from the Boot tab. After that is done, the PC will boot cleanly.