Friday, January 9, 2015

Incomplete list of Windows Program Files = CCleaner

In San Diego today I found a computer with this problem.  I've seen the Program Files list be shortsighted a few times now after a malware infection.  In this case, CCleaner had the full list of actual programs installed!





 - CCLEANER HAS a complete LIST of programs!

Skype was one program not listed.  Version 5 to 7 would NOT auto install until I uninstalled it with CCleaner's list of programs.


 


Kurt Rein
MobileComputerWizard.com
858-345-0382 Office


San Diego Computer Repair

Thursday, December 4, 2014

San Diego Chips and Memory gone and out of business?

Who knows!?!?!  Everything is all cleaned out of the shop and the phone number and website have been down for days.  www.chipsandmemory.com  Anyway, we don't know too much about them other that they were around for a long time and had a pretty good reputation.  If anyone either knows what happened or needs similar services, let us know!


Kurt Rein


Mobile Computer Wizard


San Diego Computer Repair


858-345-0382

Friday, November 7, 2014

Cloning Windows 8 with UEFI Error code: 0xc0000225 Fix

We had a San Diego client with a relatively new PC experience hard drive failure. The drive behaved well enough for us to attempt to clone the hard drive to a replacement to avoid a multi-hour re-setup. The cloning process went through as well as expected, but after booting the PC with the new freshly cloned drive, I ran into a stop error: 0xc0000225

This is related to the Windows boot configuration in relation to UEFI enabled machines. It is resolvable with a quick trip to command prompt via the Windows 8 "Repair your computer" options that can be accessed from the appropriate Windows 8 disc.

Enter the advanced options until you see an option to startup Command Prompt. Once that opens, enter the following:



  1. Diskpart

  2. List volume

  3. Select volume=2 (replace “2” with the number that is associated with the system reserved label)

  4. assign letter=Z

  5. exit

  6. bcdboot C:\windows /s Z: /f UEFI (replace C: with the volume letter that is labeled “OS”)


After that, restart the PC. In many cases, it may prompt for which Windows 8 install to boot into. After making the correct selection (no harm in being wrong here, restart and try the other option), Windows should boot up. My experience was that the first time booting was slow, but after a restart, it performed normally.

Cleanup: If you don't do the following, you may have Windows prompt for which install to boot to everytime you restart. Once you are in Windows, go to the MSCONFIG menu and remove the erroneous Windows 8 option from the Boot tab. After that is done, the PC will boot cleanly. 

Wednesday, November 5, 2014

Dllhost.exe *32 Com Surrogate running mad on CPU 100 Percent and Memory, solved!

I ran into this virus on a Windows 7 PC Computer in San Diego.  dllhost runs in multiple instances and ultimately a fairly new computer ran terrible.  I threw just about every cleaning utility at it but really the only one that killed it was Combofix.  Solved and I was amazed at how well the PC ran afterwards.







Kurt Rein
MobileComputerWizard.com
858-345-0382 Office
San Diego Computer Repair


Friday, October 17, 2014

Firefox opens to a blank or black screen

Here's a random fix we've seen twice now this week.  Firefox, hardware acceleration issue.

unchecking the "Use hardware acceleration when available" option solves this issue. This option is in the Advanced section, under the General tab.







Kurt Rein
MobileComputerWizard.com
858-345-0382 Office


San Diego Computer Repair

Tuesday, October 7, 2014

Great set of DNS MX record lookup Tools and Websites

Here's a few websites that will check DNS, CNAMES, A records, etc.

http://mxtoolbox.com/

http://network-tools.com/  or http://nwtools.com/

www.whatsmydns.net
The last one checks around the world!


Kurt Rein
MobileComputerWizard.com
858-345-0382 Office
San Diego Computer Repair

Thursday, October 2, 2014

Apple Mac Adware Malware Cleaner = Tested. Amazing.

I had an awful adware infection this morning and AdwareMedic was the answer. Removed all traces of hidden extensions and adware. 

Homepage : http://www.adwaremedic.com/index.php

Added it to Dropbox\_Mac Apple folder



Worked quickly. Requires a restart, all clean afterwards.

 


 




Greg Wilson, 
Office Manager



Mobile Computer Wizard

Fast, Friendly, and Affordable Computer Repair

San Diego, CA